Customer relationship Management system.
Which are the benefits of a CRM?
CRM practically benefits all company areas, including sales and support, financing, HR forecasting, production, R&D and logistics.
- Help a company’s marketing department to identify and choose their best customers, to manage marketing campaigns and to generate quality opportunities for the sales team.
- Help the organization to improve telesales and account and sales management by optimizing information shared by multiple employees, and streamlining existing processes.
- Allow the begining of personalized relationships with customers, to improve customer satisfaction and maximize profits; identify the most profitable customers and offer the highest level of service.
- Provide employees with the information and necessary processes to get to know the customers, to understand and identify their needs and build relationships between the company, its customer base and distribution partners.
System features: Click on + to expand details
PHP 5.3 or greater is required.
Tested in WordPress 4.3 and PHP 5.4