If a campaign that worked well stops getting content, the cause is usually on the source site: the feed stopped working, changed its address or the site changed its design. Follow these steps to find it.
Edit the campaign that has the problem. Next to each feed in the Feeds for this Campaign box you’ll find these icons:
- Check if this feed works β tests the feed with WPeMatico and tells you if it can be read.
- Feed Viewer β shows the items of the feed and what WPeMatico finds in them.
- Open URL in a new browser tab β opens the feed, so you can see if it still exists and has new items.
- Preview Feed β shows the posts this feed would create.
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To check all the feeds of the campaign at once, click Check all feeds.
In the Campaign Control Panel, click See last log. The log shows each step of the last run and the errors, for example if the feed couldn’t be read or if no new items were found. You can also click Preview Campaign to see what the campaign would publish without publishing anything.
Open one of the items of the feed in your browser and see if the site changed its design. If it did, the Full Content add-on may not find the article anymore. Go to WPeMatico β Tools β Full Content and test the config file of that domain with an article of the site.
For more details, see Can’t get content with the Full Content add-on.
Note: If everything looks right and the campaign still doesn’t get content, open a ticket in our support system with the System Report from WPeMatico β Tools β System.