Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased plugins extensions and themes. After one year, license keys may be renewed at a percent discount from the purchase price of a new license.
The idea is that the licenses would be used in sites of the client, like his own customers or whatever. Because the licenses are registered in the name of the buyer and with his email and will appear in all the Licenses screens. If you distribute it, this can be used for legal purposes for a person. It’s a mayor risk and it’s useless.
Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from your account page.
Basic support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, purchase Priority Support access, or purchase a new license for the extension you wish to get support for.
If you have problems getting extensions to work, we will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.