Terms & Conditions

LICENSING

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased plugins extensions and themes. After one year, license keys may be renewed at a percent discount from the purchase price of a new license.
The idea is that the licenses would be used in sites of the client, like his own customers or whatever. Because the licenses are registered in the name of the buyer and with his email and will appear in all the Licenses screens. If you distribute it, this can be used for legal purposes for a person. It’s a mayor risk and it’s useless.

SOFTWARE UPDATES

Updates are included for free for one year. If you have a valid and active license key, and your extension(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your extension(s) does not support automatic upgrades, then updates can be downloaded from your account page.

SUPPORT SERVICES

Basic support for purchased extensions is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, purchase Priority Support access, or purchase a new license for the extension you wish to get support for.

REFUNDS

If you have problems getting extensions to work, we will be happy to provide a full refund within 14 days of the original purchase. After 14 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

We cannot grant refunds on renewal payments.
We will send you an email 2 weeks prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
We also send three emails to remember license keys expirations One month, One week and Two days before each expiration.

Warranty

Plugins sold and distributed by etruel.com are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Inasmuch as WordPress functions correctly on a clean install of itself, etruel.com’s plugins are guaranteed to function on a clean install of the minimum, stable and required version of WordPress for WPeMatico and extensions. Because the number and variety of plugins is vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using etruel.com plugins. Should conflicts occur with third-party software, we may provide support at our discretion.

Ownership

All plugins are property of etruel.com. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.