In this answer we explain various details of the license renewal of our plugins, availables here.
Our plugins are licensed for one year at a time. Â After that you may renew your license to continue updates and support.
What happens if a license is not renewed?
- Automatic security and feature updates will be discontinued.
- The download link in your etruel site profile will disappear.
- You will no longer have access to technical support for the item.
If I renew my license, do I need to also re-download the software and install it again?
Will my extension work with an inactive or expired license?
Can licenses be renewed early or late?
Early renewal example: If you purchased in April 2014, and renewed in January 2015 your license would expire in April 2016, giving you two full years.
Late renewal example: If you purchased in April 2014, and renewed in July 2015 your license would expire in July 2016, giving you two full years with a gap between April and July 2015.
Are there lifetime licensing options?
If I have Live and Testing servers, do I need to activate my license on both sites?
How do I renew my license?
Will my license renew itself automatically?
If you purchased your product after 30 March 2016 then it is set to renew automatically. If you purchased your product before that date then you’ll need to renew manually. Once you manually renew it will be set to automatically renew from that time forward.
How will I know when the license subscription is renewed?
What if I don’t want to renew?